Cardiology in Community

The Cardiology in Community program has been designed to deliver integrated and coordinated care through general practice and the wider healthcare neighbourhood. It provides access to, and support from, general practice, specialists, pharmacists and health care tools, to help deliver cardiology care at the right time, in the right place, the first time.
PHN Western Sydney | NSW Government | Health Western Sydney Local Health District

Aim of the Pathway

To improve identification of people at risk of cardiovascular disease, with a focus on integrated and coordinated care for the management of atrial fibrillation (AF).

Target Cohort

Patients aged 45 or over in Western Sydney that are at risk of cardiovascular disease (CVD) including atrial fibrillation.

Care Pathway Design

  1. Strengthen participation and screening to improve identification of people at risk of cardiovascular disease, in turn supporting management of atrial fibrillation
  2. Enhance the ongoing management and treatment of patients with atrial fibrillation
  3. Improve access to the Rapid Access and Stabilisation Services (RASS) and enhance stabilisation of patients
  4. Increase support for general practice and enhance capacity for cardiology management in the community
  5. Reduce the volume of avoidable emergency department (ED) presentations

Key Stages

Cardiology in Community has three key stages:

The first stage covers a broader range of cardiovascular diseases than the other two stages, which focus specifically on atrial fibrillation. Patients identified to be at-risk or diagnosed with cardiovascular disease will be directed towards appropriate care and treatment in line with standard care practices. Where atrial fibrillation is detected, patients will be directed towards the enhanced ongoing management and escalation pathway as defined by this Cardiology in Community pathway design.

Early intervention
Healthcare Neighbourhood (HCN)

Provides holistic and integrated care for patients

  • HCN Opportunistic Screening
  • Allied Health Providers
  • Ambulance services
  • Community Pharmacists
  • Community Care Organisations
  • Cultural Support Services
  • RASS
  • Social Services
  • Transport Services
  • Treating Specialists
  • Targeted PCMH Screening
Ongoing management and escalation
Patient Centred Medical Home (PCMH)

Delivers targeted and effective coordination of care in line with patient needs

  • Ongoing Management at the PCMH
  • Enhanced ongoing monitoring
  • Integrated shared care planning
  • Improved coordination of care
  • The PCMH delivers integrated care with patient care managed and coordinated in the primary health care setting, with appropriate access to, and support from the acute and community care and social sectors – delivering the right care at the right time and right place, the first time.
Handover of care from acute services
Rapid Access and Stabilisation Services (RASS)

Provides fast-tracked and streamlined access to acute services as well as ongoing support to the PCMH

  • Emergency Department
    Patients can be referred to ED if outside RASS hours
  • RASS
    Patients can be referred to RASS for stabilisation or further investigation

FAQs for GPs

FAQs for the Community

What is the Cardiology in Community pathway?

Cardiology in Community (CIC) is designed to deliver integrated and coordinated cardiology care in the general practice setting, with appropriate access to, and support from, other health care providers.

Patients identified to be at-risk or diagnosed with cardiovascular disease will be directed towards appropriate care and treatment in line with standard care practices. Where atrial fibrillation is detected, patients will be directed towards the enhanced ongoing management and escalation pathway as defined by the Cardiology in Community pathway design.

What are the stages of Cardiology in Community?

  1. Early intervention: Early intervention through proactive patient screening is a key component of this pathway design. With the aim to reach a larger population of at-risk patients earlier, the design suggests a two-pronged approach to screening. This includes:
    • Opportunistic screening undertaken by Healthcare Neighbourhoods (HCN) and care providers
    • Targeted screening carried out by Patient Centred Medical Home (PCMH) practices
  2. Ongoing management and escalation: This pathway is designed around the PCMH and its associated HCN, and outlines how the PCMH will deliver ongoing management and care to a patient who has been diagnosed with atrial fibrillation, with support from the HCN.This seeks to optimise ongoing management delivered through:
    • Enhanced ongoing monitoring of patients diagnosed with atrial fibrillation
    • Integrated shared care planning
    • An improved coordination of care
    In line with standard practice, treatment and ongoing management, plans for different patient types will continue to be defined in HealthPathways. This design will encourage a dynamic relationship between the PCMH, its associated HCN and specialist services, which will result in coordinated and timely care.
  3. Handover of care from acute services: This pathway design focuses on the importance of connecting patients back to the general practice care setting, particularly after discharge from hospital services. This is achieved through:
    • Enhanced discharge planning and increased support post-discharge
    • Transition back to care in a general practice setting

Who’s eligible for Cardiology in Community?

Cardiology in Community targets patients in Western Sydney that are at risk of cardiovascular disease. This will include patients with lifestyle factors that could increase the likelihood of disease.

What are the benefits of the CIC program?

Expected benefits of the Cardiology in Community pathway for your patients are numerous. Early intervention is key for addressing cardiovascular issues and preventing chronic illnesses and complications.

Studies have shown benefits to your patients and the health care system such as:

  • Reduction of strokes that are associated with atrial fibrillation through early intervention
  • Reduction in emergency department (ED) presentations and hospital admissions for patients exhibiting chest pain symptoms
  • Reduction in unnecessary referrals for specialised cardiology care
  • Reduction in hospital readmission rates for atrial fibrillation and heart failure patients

As a GP of a patient in the Cardiology in Community program you will also benefit due to the greater connectivity and ease of referral to specialist services. You will be part of a team engaged in comprehensive, streamlined handover of care for enrolled patients who leave hospital or RASS, ensuring that you are kept informed and included in the patients’ care process.

How do I enrol a patient?

Enrolment in the program will be streamlined through existing software within your practice. The Cardiology in Community team will provide more information on this as they discuss the rollout of the program with you and your staff.

How long will my patient be in this program and what’s involved?

The length of your patients’ participation in the Cardiology in Community program will depend on their specific rick factors and/or medical conditions. Participation remains a discussion between yourself and the patient to ensure that you are both comfortable with the outcomes of the program. Participation is voluntary, so your patient can withdraw at any time.

Patients will not have to do anything greatly different whilst under the Cardiology in Community program. Any support required for facilitating and using items such as remote monitoring devices will be coordinated by the care facilitator.

Any support required for your patients will be provided by the care facilitators by care coordinating and care navigating the support they require in the community.

What do I need to do?

As the clinician overseeing care for your patient, you will have access to remote monitoring devices that can be used to monitor your patient’s condition. You will also have improved accessibility to specialist and Rapid Access and Stabilisation Services (RASS) support creating collaboration to prevent hospital admissions where possible.

What happens when my patient finishes the program?

Once your patient has finished the Cardiology in Community program, ongoing care for your patient will continue as usual, with you monitoring for cardiovascular risk regularly as per guidelines. The care facilitator will ensure that any outstanding referrals are communicated with client and service providers to be actioned, and you and your patient may be asked to complete a short survey about the program.

Why is the CIC pathway important in Western Sydney?

Based on 2020 population data, there are 365,593 people living in Western Sydney with risk factors that could be broadly targeted via early intervention initiatives for cardiology care as part of this program. Of this target population, patients at-risk of atrial fibrillation (aged 65 and above) equates to a target cohort of 130,298. It is estimated that there are currently 2,800 patients in Western Sydney that have been diagnosed with atrial fibrillation or with chest pain symptoms that could benefit from the Cardiology in Community program right now using the remote monitoring devices. Read more about the Cardiology in Community program.

FAQs for the Community

What is the Cardiology in Community program?

The Cardiology in Community (CIC) program aims to support and increase detection and management of heart conditions to prevent serious illness and admission to hospital. The program is a partnership program between the Western Sydney Primary Health Network (WSPHN), Western Sydney Local Health District (WSLHD) and general practices in Western Sydney.

Why am I being asked to participate?

Your GP has identified that you may benefit from some of the features of the Cardiology in Community program. By participating, you will have access to all the services that this specialised program can offer and help to improve your overall health and wellbeing.

What care will I receive?

GPs and other clinicians from the hospital sector may perform screening tests to detect conditions like atrial fibrillation. Based on the results of your screening tests, you will receive a health care plan including advice and treatment options which may involve other health care professionals such as specialists or pharmacists.

What are the benefits to participating in the program?

The benefits of the Cardiology in Community program are dependent on your particular risk factors and/or medical conditions. The main benefits will include improved communication between you and your health care team and faster access to health care services and information due to awareness of health conditions that, without this program, may have gone undetected. You can also access coaching to support self-management of your condition.

What is the cost?

There is no cost to you. The Cardiology in Community program is free of charge and bulk billing should cover all GP visits.

What do I need to do?

Very little. The program is designed so that it doesn’t cause a major disruption to your day-to-day activities. The health care team will let you know of any requirements and provide instructions. This could include wearing a device that monitors your heart rhythm, regular check-ups with your health care team and completing a short survey.

How long will I be part of the program?

The length of your participation in the program will depend on specific risk factors and/or medical conditions. You will remain part of the program for as long as you and your GP feel that you can benefit from it. Participation is voluntary so you can withdraw at any time.

You can talk to your GP about how long the program may be beneficial for you.

What’s next after I’ve finished the program?

If the program is no longer required or suitable for you, your GP will continue to provide quality care and health advice for you as they would have prior to this program.

Read more about Cardiology in Community.

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