Mobile Imaging Services

We have partnered up with Mobile Radiology Australia (MRA) to provide free diagnostic imaging services to patients across Western Sydney. The aim of the Mobile Imaging Service is to reduce the number of patients presenting (or representing) to the emergency department or other hospital facilities where external imaging could be used as a hospital avoidance measure. This will in turn improve the treatment of patients without exposing them to unnecessary ambulance transfers and hospital visits.
PHN Western Sydney | NSW Government | Health Western Sydney Local Health District

Mobile Imaging Services can be provided in the privacy and comfort of the patient’s home or residential aged care facility, without waiting in busy hospitals, improving the overall patient experience. Mobile Radiology Australia (MRA) offers x-ray and ultrasound examinations within 24 hours or the next business day of receiving a signed request. They also offer reading and reporting services, and a direct line to their radiographer for GPs to discuss urgent cases when needed.

Hours of Operation

X-ray and ultrasound service hours are Monday to Friday, 9am to 5pm


Mobile Radiology Australia can receive referrals to the Mobile Imaging Service from local GPs, Patient Centred Medical Homes, Residential Aged Care Facilities and Hospital in the Home. Mobile Imaging Services are bulk billed under Medicare.

You can forward a completed and signed MRA referral form via:
• Fax: 02 8367 6424
• Email:

You can also make a booking online at

If you have any questions about the service, please contact MRA on or 1300 850 405. You can also visit their website at

FAQs for GPs

Which Mobile Imaging Services are available?

The Western Sydney Care Collective has partnered with Mobile Radiology Australia (MRA) to provide free Mobile Imaging Services. MRA offers mobile X-ray and ultrasound services to general practices and Residential Aged Care Facilities (RACFs) in Western Sydney.

Examinations offered include:

  • Chest
  • Abdomen
  • Spine (Excluding C-spine)
  • Pelvic girdle and hips
  • Skull and facial bones
  • Extremities (upper and lower)

What is the cost of the mobile imaging services?

Thanks to funding from the Western Sydney Care Collective program, MRA’s Mobile Imaging Services are free of charge. There are no out-of-pocket costs for patients or providers.

When are Mobile Imaging Services available?

Mobile Imaging Services are available Monday to Friday, 9am – 5pm.

How do I request a Mobile Imaging Service?

MRA will accept any request form signed by a GP or appropriately certified health practitioner. To request a Mobile Imaging Service, call MRA or send the request form to MRA via fax, MMS or email.

Alternatively, make a booking online at

Phone: 1300 850 405
MMS: 0447 466 729
Fax: (02) 8367 6424

Can the Mobile Imaging Services team attend a patient’s home?

Yes. MRA use collapsible, light-weight imaging equipment, which means it is easy to transport into anyone’s home for imaging that is accessible and safe.

Any information on the details of potential obstacles within a residence (such as the number of stairs), can be helpful for the team to know before the visit.

What is the response time of the service?

MRA aims to deliver services within 24 hours or on the next business day for all requests. While MRA’s Mobile Imaging Service is not an emergency response service, the program offers a direct line to an MRA radiographer for GPs to contact and discuss urgent cases when needed.

How long does the report take to receive?

Routine reports will be available to referrers within 24 hours of the examination. Urgent reporting is available when clinically required for same-day turnaround.

Are images available online to review?

Yes. MRA has an online portal for image review for referrers. Under the referrer information tab, GPs can register for access to the MRA web portal for image review. Once an examination is completed, images will be available for review within 30 minutes.

Are reports able to be sent directly to practice management systems?

Yes. By filling in a form on the MRA website, the team can set up your practice to receive encrypted reports from the radiology provider.

Is there a radiation risk to other residents?

No. All radiation exposure is managed by MRA’s expertly trained radiographers. General plain film x-ray examinations are of a low radiation dose technique and are supervised by staff. There is no risk to other members of the patient’s household as they will be asked to leave the immediate area of the examination.

Is there any exclusion criteria for an examination?

If a patient is greater than 130kg and imaging of the spine is needed, then an alternative service might be needed. All other examinations are possible.

If you have any further questions about the Mobile Imaging Service, contact or call 1300 850 405.